[ For 3PLs & fulfillment partners ]

Are you a 3PL? Add COD confirmation to what you already do for your merchants.

COD Confirm plugs into your operation and confirms your merchants' Cash-on-Delivery orders before they ship — automatically, and without adding headcount. You give your merchants a better service; we handle the confirmation end to end.

No call center to build Runs under your merchants' brand Live across 24 European markets
[ How the partnership works ]

COD Confirm becomes the confirmation layer inside your fulfillment service — your merchants get their COD orders verified and confirmed automatically, and you don't operate a thing.

[ Why 3PLs partner with us ]

What COD Confirm adds to your fulfillment business

A new revenue stream

You earn on every confirmed order that flows through your merchants — a margin layered on top of the volume you already move, with nothing extra to operate.

  • Earn on every confirmed order
  • Margin on volume you already handle
  • Zero operational overhead
New margin, no new work.

Stickier merchants

Once a merchant's COD confirmation runs through you, leaving means rebuilding it somewhere else. Switching costs go up, and your merchants stay.

  • Confirmation tied into your service
  • Higher switching cost for merchants
  • Better retention, less churn
Merchants that stay.

A sharper competitive edge

Become the 3PL with the lowest COD failure rate in your region. That's a concrete reason for a merchant to choose you over the warehouse next door.

  • The strongest COD confirmation in your region
  • A real reason to be chosen
  • Differentiation that's hard to copy
An edge over the 3PL next door.
[ The argument you give your merchants ]

Bring your merchants results they can measure

Merchants running their Cash-on-Delivery orders through COD Confirm see, on average:

−4.6%
on their return rate
+5.2%
on their net margin
These are the results you bring to the table — the argument that wins you new merchants, and keeps the ones you already have.
[ How it fits ]

It runs inside your operation — you run nothing

Merchant's store
COD Confirm
Your warehouse

Embedded in your setup

COD Confirm connects to your merchants' stores and to your warehouse. Orders come in, confirmed orders come out.

The human layer is ours, not yours

When an order needs a real call, our in-house team handles it — from local numbers, in the local language. Your call center stays free for everything else: post-delivery, incidents, upsell.

A dedicated technical contact, 24/7

One point of contact who knows your setup.

We onboard and support your merchants

Your growth costs you no extra work.

We take confirmation entirely off your plate. Everything else your call center does stays yours.

[ The model ]

Simple and transparent for everyone

Your merchants pay the standard public price per confirmed order — no markup, no hidden fees, no friction. Pricing is public and identical for everyone, so there's never any surprise for the merchants you bring on.

[ FAQ ]

Partner questions, answered

Something specific to your operation? Talk to our team and we'll map it out.

Does this work with my existing merchants? +
Yes. COD Confirm connects to the stores your merchants already use — Shopify, WooCommerce, and more — and to your warehouse. Onboarding takes hours, not weeks.
Do I keep the relationship with my merchants? +
Completely. Your merchants stay yours. Confirmations reach their customers under each merchant's own brand, and you stay the partner they deal with.
Does this replace my call center? +
No. COD Confirm only handles order confirmation. Everything else your call center does — post-delivery, incidents, upsell — stays with your team. We take the most repetitive part off your plate and free your agents for higher-value work.
Can I white-label it? +
White-label is available as an option for committed partners — we'll discuss what fits based on volume and scope.
Which markets do you cover? +
COD Confirm operates across 24 European markets, with local phone numbers and local-language agents in each.
Is COD Confirm GDPR-compliant? +
Yes. COD Confirm is a European company based in Estonia. The platform is GDPR-compliant by design, and all customer data is handled to European data-residency standards.
How do we get started? +
We usually begin with a pilot on a defined set of your merchants, prove the results on your real volume, then scale from there.

Let's talk partnership.

Tell us about your operation and your merchants, and we'll map out exactly how COD Confirm fits — starting with a pilot on your real volume.